EXCHANGE & RETURN POLICY

EXCHANGE & RETURN POLICY

If you receive the order and are not satisfied with the qualify, please contact us at info@afsisterwig.com, with the order no and the problems. We only accept return or exchange within 7 days after you received the hair, which must be unworn and in brand new condition.

CANCEL

There is no fee for cancellations on orders placed within 24 hours.

Any cancellation for orders placed on our website over 24 hours will incur a 15% handling fee.

TO RETURN A PRODUCT

Afsisterwig does NOT provide return labels and the cost of return should be handled by customers.

We can not accept a customized product to be returned.

We only accept US domestic exchanges and return.

No exchange and no return for international shipping.

We will charge 25% restock fee for return if no quality problems.

EXCHANGE

Before Shipping, a 15% re-production fee will be charged for any changes on orders placed over 24 hours.

After shipping, a 30% restocking fee will be charged.

Once one exchange order is completed, returns for refund will not be acceptable.